Privacy Policy
Privacy Policy Statement of Plujeme rádi
Plujeme rádi provides an online yacht reservation system through our website and other online platforms such as partner websites and social media. Your privacy and the protection of your personal data are key to us, and we take them very seriously. We always act in the best interests of our customers, and our processing of your personal data is clear and transparent. In this document, we explain how we use and process your personal data.
This privacy policy statement may be updated from time to time. By regularly visiting this page, you will be informed of the current terms. If we make changes to the privacy policy that will affect you (e.g., in relation to GDPR), we will inform you of these changes before any new activities are initiated. If you do not agree with our privacy policy statement, you should stop using our services. If you agree with it, we can set sail together.
What personal data does Plujeme rádi collect?
We collect usual information – your name, contact details, and other important information regarding your holiday (e.g., arrival time at the port so that the yacht is ready for you). We may also ask you to provide reviews that will help other sailors and guests find exactly what they are looking for. We collect the information contained in your reviews, including your name and the content of the review. Additionally, we collect information from your computer, phone, tablet, or other devices you use to access our services, such as IP address, currency preferences, browser used, and language settings. This helps us tailor our website to your needs.
Depending on your reservation, we may also ask for your address, phone number, payment details, date of birth, and the names of guests sailing with you. Please ensure that all guests traveling with you are informed about this.
Sometimes we obtain information from third parties, such as our partners, with whom you may be in contact. Our services may also be integrated with other tourism partners to make the yacht reservation system accessible in every country.
Why does Plujeme rádi collect and use your personal data?
Our goal is for you to enjoy a perfect, stress-free holiday. When you use Plujeme rádi services, we strive to know how we can contact you or assist you and ensure that your holiday is well planned. For example, we may ask you for a crew list so that you don't have to stand in line at the port and fill out this information at the last minute.
We also collect your data for marketing purposes, to offer you relevant content or inform you about the best sailing deals in your area. We might send you updates from our blog or discount vouchers for your next holiday. Before setting sail, we might send you some tips on areas you should visit or avoid and basic information about your upcoming trip (e.g., port information). You can unsubscribe from our newsletter at any time through a link in the email. If this option is not available, please contact us at info@plujeme.cz.
What security measures does Plujeme rádi use to protect your personal data?
Plujeme rádi ensures the processing of personal data as described in this privacy policy statement. Your personal data is never printed or stored offline. Everything is encrypted on our servers, and access to this data is limited to a select few individuals. We use appropriate business systems and procedures to protect and secure the personal data you provide to us. We also employ security procedures and technical and physical restrictions for accessing and using personal data on our servers. Only authorized personnel have access to personal data in their work.
How can you control the personal data provided to Plujeme rádi?
You can request an overview of your personal data via email at info@plujeme.cz. You can always inform us of changes to your personal data or request corrections to the personal data we hold about you, or you can make these changes yourself through your personal account. You have the right to review the personal data we hold about you at any time. You can request access to or deletion of your personal data through your user account or via email at info@plujeme.cz.
How does Plujeme rádi handle communication with third parties?
We provide our partners with an online system where we store all information and disclose only what is necessary to ensure your sailing holiday. For example, when maritime authorities request to see your sailing license, we ensure that this is done.
We will retain your personal data for as long as we deem necessary to enable you to use our services, to provide our services to you (including maintaining your online user account), to comply with applicable laws, to resolve disputes with any parties, and otherwise as necessary to allow us to operate our business. All personal data we retain is subject to this privacy policy statement. If you have a question about specific retention periods for certain types of personal data we process, please contact us at info@plujeme.cz.
Plujeme rádi Cookie Policy Statement
Whenever you use our online services, cookies and other tracking technologies may be used in several ways. These technologies are used either directly by us or by our business partners, including third-party service providers and advertisers with whom we cooperate. If you want to learn more about what a cookie is, how it is used, and what your options are, please read more here.
What is a cookie?
A cookie is a small amount of data that is placed in your computer's or mobile device's browser. So-called "first-party cookies" are cookies that are served by the entity operating the domain through which the cookie is served. Plujeme rádi cookies are therefore "first-party cookies." In cases where we allow other entities to serve cookies through Plujeme rádi websites, these are called "third-party cookies."
Additionally, there is a distinction between session cookies and persistent cookies. Session cookies exist only until you close your browser. Persistent cookies have a longer lifespan and are not automatically deleted when you close your browser.
In addition to cookies, other tracking technologies similar to cookies are used. These may include web beacons (also known as pixel tags, web bugs, or GIFs), tracking URLs, or software development kits (SDKs). A web beacon is a tiny graphic image, just one pixel in size, that can be delivered to your computer as part of a webpage request, in an advertisement, or in an HTML email message. Pixels can be used to obtain information from your device, such as device type or operating system, IP address, and time of visit. They are also used to serve and read cookies in your browser. Tracking URLs are used to understand the referring websites through which Plujeme rádi websites or apps are used. SDKs are small pieces of code contained within apps that function like cookies and web beacons (pixel tags).
All these technologies are collectively referred to as "cookies" in this cookie policy statement.
How are cookies used?
Cookies are used for various purposes. They allow you to be recognized as the same user across pages. The information we collect through cookies includes IP address, device ID, pages viewed, browser type, browsing information, operating system, internet service provider, timestamp, information on whether you responded to an advertisement, referring URL, and features used.
We use technical cookies to ensure the proper functioning of our website and functional cookies to remember your language preferences or filters you frequently use. These cookies are essential to provide you with the excellent experience we strive for.
We also use analytical cookies to gain insight into how our visitors use Plujeme rádi. They help us determine what works and what doesn’t so that we can improve our website. These cookies collect information about which web pages you viewed, which pages you entered and exited from, which emails you opened, etc. We use analytical cookies as part of our online advertising campaigns to understand how users interact with our website or apps after viewing an online advertisement.
Commercial cookies: We use third-party cookies and our own to display personalized advertisements on our website and other websites. This method is called "retargeting" and is based on your browsing activities, such as the destinations and yachts you have searched for.
How to contact us?
If you have any questions or comments about this privacy policy statement, please contact us at info@plujeme.cz.
